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AKICILJ: Black screen on laptop computer
Aug. 31st, 2009 12:12 pmMy laptop is in some sort of weird mode that I can't get it out of. Or it's broken. When I boot it up, it says it's "resuming" -- I left it unplugged over the weekend in hopes that it would go into totally off mode, but that didn't do it.
What I get is a black screen (not dead, but video black) with a functional cursor. No icons, no toolbar, no start button. Nothing else.
Pressing Ctrl-Alt-Del does nothing. If I press the on/off switch, when it starts up it appears to be an orderly resume, and when it shuts off, it says "hibernating..." But in between, it's totally unusable.
Any idea if this is an operating system problem, a virus, or something weird? If it's an OS problem, it probably needs to go back to Sony and get the OS reinstalled -- a major pain, since everything else need to be reinstalled, not to mention pricy, since it's long out of warranty. If it's a virus, it should probably go to the Geek Squad. If it's a very small boat anchor, that would be useful to know, since the computer dates from the early days of XP -- seven or eight years old, that would make it, and I don't know how much money is worth throwing at it.
Advice appreciated.
What I get is a black screen (not dead, but video black) with a functional cursor. No icons, no toolbar, no start button. Nothing else.
Pressing Ctrl-Alt-Del does nothing. If I press the on/off switch, when it starts up it appears to be an orderly resume, and when it shuts off, it says "hibernating..." But in between, it's totally unusable.
Any idea if this is an operating system problem, a virus, or something weird? If it's an OS problem, it probably needs to go back to Sony and get the OS reinstalled -- a major pain, since everything else need to be reinstalled, not to mention pricy, since it's long out of warranty. If it's a virus, it should probably go to the Geek Squad. If it's a very small boat anchor, that would be useful to know, since the computer dates from the early days of XP -- seven or eight years old, that would make it, and I don't know how much money is worth throwing at it.
Advice appreciated.
